At Acosta Verde, Corporate Governance is the basis for
responsible, ethical and transparent management. Our commitment
to sustainability is reflected in the alignment of our strategies with
best corporate governance practices, ensuring the generation of
long-term value for our stakeholders.
Our governance model is based on the strategic oversight
of a strong Board of Directors and specialized committees
that ensure the integration of ESG factors in decision
making. Through this framework, we promote responsible
leadership, mitigate risks, and foster a culture of integrity
that strengthens the trust of our investors, employees,
and strategic partners.
HIGHLIGHTS
INTEGRITY AT ALL TIMES
CORPORATE
GOVERNANCE
- 45% of Board members are independent
- 9% of women on the Board of Directors
RISK MANAGEMENT
AND COMPLIANCE
- Implementation of the COSO framework for risk identification, assessment and monitoring.
- Continuous risk assessment in operational, strategic, legal, political and reputational areas.
TRANSPARENCY AND
BUSINESS ETHICSL
- Anti-corruption training for team members and supplier evaluation under FCPA (Foreign Corrupt Practices Act)
standards.
- Ethics Action Line for reporting irregularities, managed by an independent supplier.
- Zero cases of corruption by 2024.
HUMAN
RIGHTS
- We participate in the Business and Human Rights Accelerator Program of the United Nations
Global Compact.
CYBERSECURITY AND DATA
PROTECTION
- Vulnerability analysis and phishing tests.
- Cybersecurity training for team members through online training modules.
CORPORATE GOVERNANCE
STRUCTURE
GRI
2-9, 2-10, 2-11, 2-12, 2-13, 2-17
At Acosta Verde, our Board of Directors is the pillar of strong corporate governance, based on transparency, accountability and alignment
with ESG best practices.. Its main function is the oversight and approval of corporate strategies, ensuring that decisions are governed by
principles of ethics, integrity and sustainability. To strengthen decision-making, the Board works in close coordination with senior management
and specialized committees, promoting risk management, regulatory compliance and the integration of ESG factors in the company’s operations.
At the end of 2024, the Board of Directors was comprised of 11 members, of which five are independent, ensuring an appropriate balance
between experience, independence and diversity of perspectives.
Distribution of the Board:
45%
of the
members are independent
55%
of the Board members have more than 7 years of experience on the Board.
Jesús Acosta Verde is the Chairman of the Board.
Board of Directors nomination process
The Nominations Committee is responsible for the search,
evaluation and proposal of candidates for the Board, with a
focus on experience, independence and alignment with ESG
principles. This process is carried out under the guidelines
of the Securities Market Law (LMV) and industry’s best
practices.
In accordance with the Company’s bylaws, the following
criteria must be met:
- The members of the Board of Directors may or may not
be shareholders of the Company and must have the
legal capacity to perform their duties.
- Each proprietary director may have an alternate, and in
the case of independent directors, their alternate must
also comply with this characteristic.
- At least 25% of the directors must be independent.
- Both the Chairman of the Board of Directors and the
Secretary are appointed by the General Shareholders’
Meeting.
At Acosta Verde, we recognize the importance of having a Board
of Directors that is informed and aligned with best practices in
sustainability. For this reason, in 2024 we will continue with ESG
training for its members, with the objective of strengthening
their knowledge of global trends, emerging regulations and key
frameworks for sustainability management and disclosure.
During the year, sessions included topics such as:
- GAV today and key ESG Frameworks
- Current climate standards disclosure overview
- ESG certifications
- ESG reporting standards
This program will be maintained on a quarterly basis, ensuring that our advisors continue to be
updated on sustainability best practices and the integration of these factors into the company’s
strategy.
Expertise by topic:
36%
Cybersecurity
experience
100%
Experience on other
Boards
BOARD OF DIRECTORS
DIVERSITY
Sessions of the Board of Directors in 2024
- February 21, 2024*
- March 4, 2024
- March 21, 2024
- April 23, 2024*
- July 24, 2024
- September 30, 2024
- October 23, 2024
- December 9, 2024
* Progress on ESG issues
At Acosta Verde we promote a diverse Board of Directors, made up of members with broad experience in strategic and relevant issues
for the Company. We value the integration of different perspectives, considering their professional background, knowledge, gender,
nationality and length of time on the Board, to strengthen decision making and guarantee an integral vision in the management of the
company
E The Board of Directors is supported by four operating
committees, which play a key role in supervision and
strategic decision-making. The selection of its members is
carried out in accordance with the provisions of the Securities
Market Law (LMV), ensuring that each committee has the
participation of independent directors, which strengthens objectivity and transparency in its operation..
Audit and Corporate Practices Committee
Compensation Committee
Investment Committee
Nominations Committee
AUDIT AND CORPORATE PRACTICES COMMITTEE
Members
- Paulino Rodríguez
- Javier Astaburuaga Sanjinés
- Francisco Javier Garza Zambrano (Independent President)
2024 sessions
- February 21, 2024
- March 4, 2024
- April 23, 2024
- July 24, 2024
- October 23, 2024
Main dutiess
The Audit and Corporate Practices Committee is responsible for
supervising and evaluating the Company’s financial, accounting
and internal audit processes, ensuring transparency and regulatory
compliance. Its main functions include:
- Evaluating the performance of the financial, accounting and internal
audit auditor, as well as the cooperation received during the audit
process.
- Pre-approve all audit services, including the fees and terms agreed
with the independent auditors, or establish policies for their prior
approval.
- Issue opinions on internal control and internal audit mechanisms.
- Analyze and evaluate risk identification, management and control
mechanisms.
- Investigate violations of internal policies, regulations and control
points established in the audit systems.
- Report any irregularities to the Board of Directors and propose the
necessary corrective actions.
- Verify that the evaluation of the Company’s assets complies with the
guidelines of the Board of Directors.
- Review with tax and management advisors relevant tax issues and
potential disputes.
- Supervise the function of the internal audit department, ensuring its
independence, authority and compliance with its duties.
- Validate transactions with related parties and review the Company’s
policies in this regard.
Members
- Jesús Acosta Verde
- Enrique Alejandro Castillo Badia
- Federico Chávez Peón Mijares
- Paulino José Rodríguez Mendívil
Alternates
- Jesús Adrián Acosta Castellanos
- Lisa Rae Reichenbach
- Juan Ignacio Enrich Liñero
- N/A
Main duties
The Compensation Committee is responsible for defining and overseeing compensation
strategies for senior management, ensuring that they are aligned with the Company’s strategic
objectives. Its main functions include:
- Reviewing and approving corporate goals and objectives related to the CEO’s
compensation.
- Annually evaluate the performance of the Chief Executive Officer based on such goals
and objectives, determining and approving his compensation in accordance with the
results obtained.
- Authorize the compensation of key officers, considering the CEO’s recommendations and
approving it as part of the annual budget.
Members
- José María Garza Treviño
- Enrique Alejandro Castillo Badia
- Federico Chávez Peón Mijares
- David Contis
Alternates
- Diego Acosta Castellanos
- Lisa Rae Reichenbach
- Juan Ignacio Enrich Liñero
- N/A
2024 sessions
- Did not session during 2024
Main duties
The Investment Committee is responsible for evaluating and supervising the Company’s financial strategies, ensuring efficient management of resources and aligning corporate
objectives. Its main functions include:
- Review all investment, disposition and financing proposals in excess of US $5 million.
- Discuss and recommend to the Board of Directors the investment policies and financial
guidelines of Acosta Verde.
- Monitor and periodically review the performance of all previously approved investments,
ensuring alignment with the Company’s strategy.
Members
- Jesús Acosta Verde
- Lisa Rae Reichenbach
- Federico Chávez Peón Mijares
- Francisco Javier Garza Zambrano
Alternates
- Jesús Adrián Acosta Castellanos
- Adam Kost
- Juan Ignacio Enrich Liñero
- N/A
2024 sessions
- Did not session during 2024
Main duties
GRI 2-19, 2-20
The Nomination Committee is responsible for guaranteeing the appropriate composition of the
Board of Directors and its committees, ensuring that they have independent and highly qualified
members. Its main functions include:
- To seek, analyze and evaluate independent candidates to integrate the Board of Directors.
- Propose to the Board of Directors the list of Board members eligible for election at the
Shareholders’ Meeting.
- Recommend independent candidates for positions on the various committees of the Board.
- Annually evaluate the compensation of the independent members of the Board and its
committees, making recommendations on compensation adjustments.
- Supervise and manage potential conflicts of interest among independent directors, ensuring
integrity in decision-making.
GRI
2-9, 2-13, 2-19, 2-20
Acosta Verde’s management team is responsible
for designing, executing and ensuring the correct
implementation of the business strategy. In addition,
it
is committed to following and implementing the
recommendations issued by the Board of Directors and
its committees, ensuring management is aligned with
corporate objectives and best governance practices.
Compensation at Acosta Verde is managed in a structured manner
and in compliance with corporate governance processes:
- The compensation of the Chief Executive Officer is approved
by the Board of Directors.
- The compensation of the independent members of the Board
of Directors is authorized by the Shareholders’ Meeting.
- All other compensation within the Company is analyzed and
discussed by the Compensation Committee.
As for our team members, the compensation structure includes
a fixed and a variable portion, ensuring incentives aligned with
performance. Additionally, the variable compensation of the Chief
Legal and Operations Officer, responsible for the sustainability
area, is linked to the fulfillment of strategic objectives, including
ESG goals, thus reinforcing our commitment to sustainability and
responsible performance.
Jesús A. Acosta Castellanos
CEO
Edgar Maldonado de los Reyes*
CFO
Hernán Treviño De Vega
Chief Legal and Operations Officer
Carlos Ruiz Santos
Chief Commercial Relations Officer
Edgar Maldonado de los Reyes is retiring from Acosta Verde on
March 31, 2025, and will be replaced by Rosalinda Fernández
Castillón. For more information, please refer to the relevant event.
At Acosta Verde, we recognize that risk management is
a fundamental pillar to guarantee the sustainability and
continuity of our business. We understand that risk exposure
is inherent to our operations, so we adopt a comprehensive
approach that allows us to identify, evaluate and mitigate
potential impacts on our processes. To do so, we consider
operational, economic, financial, regulatory, social and
environmental factors, ensuring informed decision making
aligned with our strategic objectives.
Currently, our risk management methodology is based
on the COSO (Committee of Sponsoring Organizations)
framework, which allows us to structure a solid process
of risk identification, analysis, evaluation and monitoring.
This strategy helps us to implement timely and effective
controls that reinforce the stability and resilience of the
organization.
Our risk management process is comprised of six key
steps designed to ensure appropriate and timely treatment
of risks throughout the company.
Monitoring and strengthening risk management
In 2024, we conducted a comprehensive update of the company’s
risk matrices, allowing us to comprehensively assess current risks
and ensure that the controls in place are aligned with strategic
objectives and corporate standards.
This process not only strengthens our ability to respond to
operational challenges but also allows for a more accurate analysis
of the effectiveness of mitigating controls. In addition, we foster
an organizational culture in which our team members actively
participate in the identification and reporting of potential risks at all
levels of the company, in line with the COSO methodology.
As part of our internal control strategy, in 2024 we initiated a risk
identification and documentation process to establish preventive
controls and reduce exposure to potential threats. In this regard, we
have identified and managed the following key risks:
- Administrative / Operational Risk: Internal processes,
operational efficiency and business continuity.
- Strategic Risk: Impact of strategic decisions on the
company’s sustainability.
- Legal Risk:Regulatory compliance and potential litigation.
- Political Risk:Changes in government regulations or
policies.
- Reputational Risk: Public perception and stakeholder trust.
- Systems Risk: Cybersecurity, data integrity and information
protection.
Through this comprehensive approach, Acosta Verde continues to
strengthen our ability to anticipate, manage and mitigate risks, thus
ensuring a resilient operation aligned with our sustainability strategy.
At Acosta Verde, we maintain a zero-tolerance policy for corruption,
ensuring that our operations are governed by the highest standards
of ethics and transparency. We are committed to corporate integrity,
implementing strict controls that reinforce a culture of compliance
and mitigate any risk of improper practices.
To this end, we adopt the best practices and international anti
corruption standards, ensuring compliance with key regulations,
such as the Foreign Corrupt Practices Act (FCPA), which prohibits
any act of bribery, whether direct or indirect, of public officials to
obtain improper advantages.
Prevention Strategy and Measures
Our anti-corruption and anti-bribery strategy is supported by a series of measures and controls that ensure transparency in our operations, including:
Anti-corruption policy
Guiding document that establishes strict guidelines to
prevent and sanction any act of corruption.
Internal compliance team
Attached to the Legal and Operations Department,
in charge of monitoring and enforcing anti-corruption policies.
Continuous training
Ethics and corruption prevention training for team
members and suppliers.
Supplier evaluation
Review of compliance with anti-corruption standards
before establishing business relationships.
Contracts with anti-corruption clauses
All leasing and service agreements include specific
provisions to ensure transparency.
Results and Compliance in 2024
During 2024, we strengthened our actions to ensure
compliance with our anti-corruption policies and adherence
to FCPA standards. As a result:
- 100% of our 745 supplier transactions were
assessed for corruption risks under FCPA standards.
- 100% of supplier contracts include an anti-corruption
clause.
- 100% of team members and suppliers were informed
about our anti-corruption policies and procedures.
- 90% of team members at Plaza Sendero shopping
centers received training on anti-corruption and
internal FCPA policy.
- 100% of new team members completed training on
anti-corruption and FCPA policy guidelines.
Commitment to Transparency
In 2024, there were no confirmed cases of corruption
in our operations, and no monetary losses arising from
legal proceedings related to professional integrity, fraud,
negligence, or regulatory non-compliance.
These results reflect our strong commitment to
transparency, business ethics and regulatory compliance,
ensuring that our operating practices remain aligned with
the highest standards of integrity.
GRI
2-15, 2-16, 2-23, 2-26, 2-27
At Acosta Verde, ethics and transparency are the fundamental
pillars of our organizational culture and our way of doing business. We believe that management based on principles of integrity,
responsibility and regulatory compliance is essential to generate
trust with our stakeholders and ensure the sustainable growth of
the company.
Our commitment to business ethics is reflected in the implementation
of policies, regulations and control mechanisms that ensure the
adoption of best practices in governance. Through our Code of
Ethics, we establish the principles that guide the conduct of our
team members, managers and business partners, promoting a work
environment based on respect, fairness and accountability.
In addition, we have whistle-blowing systems and confidential
communication channels designed to detect and prevent any type of
improper practice, thus reinforcing our commitment to transparency.
At Acosta Verde, we implement a due diligence process for the
evaluation of new projects and the acquisition of operating assets.
This analysis allows us to ensure that each investment meets
sustainability and regulatory compliance criteria, aligned with our
principles of responsible operation.
During this phase, we review the following factors:
- Environmental studies and assessments, including Phase I
Studies and Environmental Impact Studies.
- Compliance with municipal, state and federal environmental
regulations.
- Land use review to ensure the viability of new Plaza Sendero
shopping centers.
- Road impact studies, ensuring accessibility and mitigation of
impacts.
- Waste management analysis, promoting sustainable
practices.
- Evaluation of water and energy consumption, promoting
operational efficiency.
- Measurement of greenhouse gas emissions, with a focus on
reduction and mitigation.
- Community impact, ensuring responsible social and
environmental integration.
- Value generation, prioritizing long-term benefits for our
stakeholders.
This process allows us to make informed decisions aligned with our
commitment to sustainability and responsible growth.
At Acosta Verde, we believe that ethics, transparency and
accountability are fundamental principles that guide the
way we operate and make decisions. Our Code of Ethics
establishes guidelines that govern the conduct of all team
members, managers and business partners, ensuring a
work environment based on integrity, respect and fairness.
This document defines our commitments in terms of
business practices, regulatory compliance and stakeholder
relations, promoting an organizational culture aligned with
the highest standards of governance.
The Code establishes guidelines on working conditions,
safety in the workplace, interactions with third parties,
safeguarding of information, prevention of corruption and
money laundering, management of conflicts of interest,
human rights, and our responsibility to the environment and
the community.
COMPLAINTS
REPORTING SYSTEM
We have an Ethics Action Line, a reporting system accessible
to all our stakeholders. This mechanism is managed by
Ethics Global, an independent provider that guarantees the
management of reports in an impartial, orderly and confidential
manner.
Through this platform, anyone can report possible breaches
of the Code of Ethics or our internal policies.
Ethics Action
Line
01 800 04 38422
Each complaint received is channeled to the Ethics Committee,
which is responsible for its analysis and determines the
corresponding measures or sanctions.
Transparency mailbox 2024
Complaints received during the period
Complaints closed during the period
Complaints that were not closed during the
period
Complaints received during the period that are
in the process of being closed.
Complaint that was unfounded
Tipo de denuncias buzón de transfarencia
- 1 Inappropriate treatment of clients (25%)
- 2 Transactions (50%)
- 1 Related to harassment or discrimination (25%)
Compliance with laws and regulations
GRI 2-27
In line with our commitment to operate in compliance with current
regulations, in 2024 we received no fines or penalties for non
compliance with laws and regulations applicable to the Company.
GRI 207-1, 207-2, 207-3
We maintain a firm commitment to responsible compliance with our
tax obligations, applying internal procedures based on principles
of ethics and good corporate governance. Our tax strategy is
supervised by the Finance Department and endorsed by the Audit
and Corporate Practices Committee, guaranteeing the correct
application of tax regulations.
We conduct a monthly evaluation of our tax compliance and submit
tax opinions reviewed by external auditors. In addition, we disclose
detailed information and reconciliations of the company’s taxes in
the notes to the annual financial statements.
The management of our tax responsibilities is carried out in strict
compliance with current legislation, maintaining an open channel
of communication with the tax authority. This relationship allows
us to adapt to regulatory changes, meet requirements and ensure
an operation aligned with the best practices of transparency and
compliance.
At Acosta Verde, we recognize the dignity and freedom of all
people, promoting a work environment based on respect, equality
and inclusion. We are committed to guaranteeing compliance with
Human Rights within our organization, in our value chain and in the
communities where we operate.
We reject any form of discrimination, child labor, forced labor and
human trafficking. We promote gender equity, freedom of association
and participation in collective agreements, guaranteeing fair and
safe working conditions for all our employees. We also strictly
prohibit harassment, coercion and threats, ensuring an environment
of respect and integrity.
Additionally, in 2024 we participated in the Business and Human
Rights Accelerator Program, which aims to help organizations
identify, manage and communicate their impact on human and
labor rights, aligning with international standards such as the
Universal Declaration of Human Rights and the ILO Declaration on
Fundamental Principles and Rights at Work.
Through evaluations, workshops, knowledge sharing among
employees and dialogues among various stakeholders, we were
given tools to identify our responsibilities in respecting human and
labor rights, establish a continuous due diligence process, following
international standards and how to report and communicate on our
progress in human rights, including compliance with the United
Nations Global Compact’s Communication on Progress (CoP).
To ensure compliance with these policies, we have an Ethics Action
Line, operated by an independent third party, where employees and
stakeholders can confidentially report any non-compliance.
To learn more about our policies visit our website.
CYBERSECURITY AND
INFORMATION PROTECTION
At Acosta Verde, cybersecurity is a strategic priority to guarantee the
protection of information, operational continuity and the trust of our
stakeholders. Aware of the constant evolution of digital threats, we
have strengthened our technological infrastructure and our security
protocols, ensuring proactive management of cyber risks.
In 2024, we conducted our annual vulnerability analysis with the
support of a consultant specializing in cybersecurity. This process
included:
- External tests (“pentest”) to evaluate the resistance of our
systems to simulated attacks.
- Internal testing to detect security breaches within the digital
infrastructure.
- Social engineering to measure the susceptibility of personnel
to manipulation and fraud attempts.
The results reflected a significant improvement over the previous
year, highlighting the effectiveness of our security patch management
policies and controls.
Operating System Update Management
During the year, we reinforced our patch update policy with a
preventive approach to mitigate risks of software vulnerabilities. We
implemented a model that:
- Aligns updates with manufacturers’ schedules for agile
response to new threats.
- Increases patch deployment frequency, reducing exposure to
security risks.
Backup System Modernization
To strengthen the protection and availability of information, we
implemented a new backup system that:
- Optimizes data backup and recovery times.
- Increase restoration points to improve operational continuity.
- Integrates new functionalities for greater shielding against
cybersecurity incidents.
Disaster Recovery Strategy (DRP)
Strategic adjustments were made to our Disaster Recovery Plan
(DRP) infrastructure, enabling:
- Improved restoration capacity in case of incidents.
- Significant reduction in contingency response time.
Cybersecurity Training and Culture
To strengthen the awareness and preparedness of our employees, we implemented various training initiatives: